Much like the eye-catching front cover of a magazine, your website is an introduction to what’s inside your business – a window to your world.

If done correctly, it can convey your expertise and professionalism, foster customer confidence and trust, and brand you as a credible employer attracting people who want to work for you. Given this, what kind of content should you have on your website to optimise your communication?

1. Use well thought out content that communicates your culture

Who? What? Where? When? How? Why?

These questions can be answered throughout your home page, about us section, services page, etc. One point to remember is copy for the web should be different for that meant for print. Most people skim read websites rather than loiter; your main aim is to give people what they want to see in the blink of an eye and the search engines great content so you will be found online.

The essence of website content is originality. Search engines and your audiences want original and genuine content. Communicate the company ethos and personality, forget the industry jargon, and keep the updates regular.

2. Create a news page

One page that’s often overlooked but is incredibly important in promoting your business is the news page. Some companies use a blog for this. The news page is where you can communicate what it is you do, in real time.

Developing a news page can have a positive impact on your business for a number of reasons

  • Keeps your staff, customers, stakeholders and the wider community engaged with your business.
  • Builds your image and reputation.
  • Illustrates how proactive you are within your business.
  • Original content will be proactively promoted throughout search engines thus increasing traffic to your website.

Get your blog or news page going today with these easy to follow tips:

  1. Consider a brief headline. In any search result only the first 50-60 characters of the title will appear. Never repeat your headline in consecutive posts! Search engines will assume it’s a duplicate of the last piece and place it way down the search results list.
  2. Write for your audience. Use a conversational tone to engage the people you want to engage.
  1. Keep your sentences short with no jargon. Lists can be good to allow you get to the point, but again, only use them where relevant.
  1. Don’t fill the content with the same key word. Constantly repeating the name of your business within every article will place you at a disadvantage. Search engines will move you further down the search list.
  1. Use photos, and if you have them, videos. News that can illustrate the story is far more engaging for the reader.
  1. Add a quote from a spokesperson. This could be your MD, line manager, or customer. Not only do quotes add weight and perspective to a story, but they make it real.

Remember the magazine cover. If you want people to have a good feeling about you, make sure you look the part and also talk the part. You are an expert in your field, so regular content updates make it much easier for people to understand you, find you, and ultimately enquire about your services!


These days, having an online presence is incredibly important. Your website is especially important, as most of the time it will be how potential customers get their first impression of you. We’ve written previously about things to ask your website developer. But what if you’re not ready for such a big commitment yet? If you just want to dip your toe in the water, here are three companies that will help you get a simple website up and running, with minimal technical knowledge required.

1. Tumblr

This is one of the simplest ways to get started. All you need to do is sign up for an account, pick a template, and away you go. Tumblr is best for blogging and putting up photos, so if your business runs along those lines (think handicrafts, bakery, restaurant, anything that is eminently photographable) then Tumblr might work for you.

Technically, Tumblr can also fall under the category of social media, but it’s less about the interaction and more about the posting of information that can then be shared. It also has some excellent themes for businesses–check out this page for a sampling of the kind of themes you can get. If you have your own domain name, Tumblr also has that option.

Tumblr is completely free, including adding your own domain name.

2. WordPress

No doubt you’ve already heard of WordPress–it’s one of the most commonly used sites. As a matter of fact, that’s what we use here at Leaders in Heels!

WordPress comes in two flavours–you can either use their hosting (which comes with a free domain name, yourname.wordpress.com) or your can run it off your own web host and install it yourself. The latter requires you to own a domain name. On WordPress hosting, you get 3GB of storage space and unlimited bandwidth while installing it yourself will depend on the limits of your web hosting plan.

WordPress is easy to use, hugely customisable with a large range of themes and plug-ins for just about any requirement such as eCommerce or portfolios, and even easier to keep updated once set up. It’s also free in both flavours, though note that if you want to use a custom domain with WordPress hosting, there is a small annual charge of USD$13 .

3. Squarespace

There are many sites that allow you to design a website in a simple drag-and-drop function, such as Wix or Weebly. I’ve found, however, that Squarespace is one of the best out there. It’s not as well-known as the others yet, but it has the most elegant and carefully-selected website designs–one look, and it’s clearly heads and shoulders above the others. It also has the most bandwidth and storage. All its themes are responsive, meaning they will automatically change to fit smaller screens such as tablets and smartphones, a very important consideration in our mobile-driven society.

You also have extensive help videos if it seems a little overwhelming, and they also have a 24/7 support team, which is always appreciated when working late into the night–or if you live on the other side of the world from New York!

Squarespace only has paid plans, starting from USD$8 a month. You get a free custom domain for the first year, as well (but are charged at USD$20 a year afterwards, so it may be worth looking around at other domain name providers). If you want a website with a design that’s not just simple to create and edit, but also highly customisable, I’d strongly recommend giving them a go.

What online services would you recommend for someone starting a website? We’d love to hear about it in the comments!

Featured image: Construyendo una torre 2